6-10 Waranga Dr, Kialla VIC 3631 (Opposite Kialla Gardens — Banksia Lodge)

Privacy Policy

At Waranga Drive Medical Centre, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website: [https://wdmedical.com.au](https://wdmedical.com.au).

By using our website, you agree to the terms of this Privacy Policy.

Who We Are

This website is operated by Waranga Drive Medical Centre, a healthcare provider offering medical and allied health services.
Our goal is to provide you with reliable information about our services and enable you to contact us or request appointments easily.

Information We Collect

We may collect personal information when you:

  • Fill out contact or appointment forms
  • Leave comments on our site
  • Subscribe to updates or newsletters (if available)
  • Upload files or images

This information may include your name, email address, contact number, and any details you voluntarily share with us.

Comments

When visitors leave comments on our website, we collect the data shown in the comment form along with your IP address and browser information to help detect spam.

Media

If you upload images to the website, please avoid including embedded location data (EXIF GPS).
Visitors to the site can download and extract location data from uploaded images.

Cookies

Our website uses cookies to improve your browsing experience and remember your preferences.

  • If you leave a comment, you may choose to save your name and email in cookies for convenience when commenting again.
  • Temporary cookies are used to test your browser’s cookie acceptance.
  • Login and display settings cookies are used to maintain your session preferences.

These cookies contain no personal data and are deleted automatically after a set period.

You can disable cookies in your browser settings, but some parts of the website may not function properly without them.

Embedded Content from Other Websites

Articles or pages on this website may include embedded content such as videos, images, or links.
Embedded content from other websites behaves as if you visited those websites directly.
These external sites may collect data, use cookies, or track your interactions according to their own privacy policies.
We are not responsible for how these third-party websites handle your data.

How We Use Your Information

We use your personal information only for purposes directly related to your interactions with us, such as:

  • Responding to enquiries or appointment requests
  • Improving our website and services
  • Sending important updates or service-related information (if applicable)
  • Detecting and preventing spam or security issues

Your information is never sold, rented, or shared for marketing purposes without your consent.

Who We Share Your Data With

We do not share your personal information with third parties unless required to do so by law or for legitimate business purposes such as website maintenance and spam protection.
If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

  • Comments and their metadata are stored indefinitely to help recognize and approve follow-up comments automatically.
  • For registered users (if any), personal data is stored in their user profile.
    Users can view, edit, or delete their personal information at any time, except for their username.
  • Website administrators can also access and edit user information when necessary.

Your Rights Over Your Data

If you have an account on this site or have left comments, you can request:

  • A copy of the personal data we hold about you.
  • Deletion of your personal information from our records.

Please note that we may retain certain information as required for legal, administrative, or security purposes.

Where Your Data Is Sent

Visitor comments and form submissions may be checked through an automated spam detection service.
Your data is securely processed and stored to prevent unauthorized access or misuse.

Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or how your personal data is handled, please contact us at:

Waranga Drive Medical Centre: 6 -10 Waranga Drive, Kialla, VIC 3631
Phone: (03) 4836 1400
Email: admin@wdmedical.com.au

By using this website, you acknowledge that you have read and understood this Privacy Policy.